Job Summary

Duties & Responsibilities

• Manage the sales cycle from finding a client to securing a deal
• Provide post-sales support to maximize customer loyalty
• Execute on the VOX sales business plan as defined
• Work with customers and Manages Services team members to develop scope of work and contracts
• Engagement and focus on the selling of the VOX portfolio
• Gain an in-depth understanding of our customers business practices, how they make money, and how their business strategies and decisions impact financial, operational, and sales results.
• Understand the financial side of selling, Return On Investment analysis, Profitability review and VOX value proposition
• Unearth new sales opportunities through networking and evolve them into long-term partnerships
• Communicate using effective writing techniques
• Experience with CRM management and forecasting
•  Develop and implement successful lead-generation activity
• Grow and manage a pipeline of active prospects and move them forward to a rapid close
• Maintain a deep knowledge of our clients, our market, our company and our product service offerings
• Completely handle all aspects of the selling and closing process
• Track and report activities through our sales CRM system and in our scheduled sales meetings
• Cultivate strong professional relationships with our clients and deliver exceptional customer service
• Work closely and cooperatively with our entire VOX Team
• Maintain the highest level of ethics and professionalism
• Successful track record in consultative sales with strong prospecting and closing abilities
•  Ability to thrive in a dynamic team environment along with a desire to make a personal impact on the overall success of VOX
•  Aptitude for technology
• Excellent communication/presentation skills and ability to build relationships
• Organizational and time-management skills needed to engage resources and plan timely check points with internal teams and customers
• Effectively leverage resources to solve business issues
• Use time management techniques to improve individual and team success
• Champion innovation and continuous improvement throughout the organization
• Consistently work on self-development
• Practice effective listening and communication skills to develop relationships and identify opportunities
• Apply critical thinking skills to define the levels of engagement; to identify, capture and prioritize customer business requirements, desired outcomes and quantify values considering business risk to VOX and the customer
• The ability to articulate and convey concepts verbally
• Leverage leadership skills in the booking and operationalization of new sales opportunities
• High degree of initiative and self-motivation with a strong desire to succeed
• Unquestioned integrity and ethics
• Desire to make a difference and become a long-term participant in building a nationwide sales and service enterprise.
• Overseeing a team of Account Executives to ensure that sales objectives are achieved.
• Setting reasonable sales quotas to be achieved by the sales team.
• Developing long-lasting relationships with new customers.
• Managing existing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and implementing effective account plans to retain existing customers.
• Identifying customer needs and communicating how company products and services fulfill those needs.
• Developing solid sales proposals to convince potential and existing customers to purchase company products and services.
• Collecting customer feedback to determine product and service shortfalls.

Requirements & Qualifications

• Bachelor’s degree in Marketing, Communications, Business Administration or Management, or related field.
• Proven experience working as a Senior Account Executive.
• Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software.
• Outstanding negotiation and consultative sales skills.
• Excellent leadership and management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.

Benefits

Comprehensive benefit package including Medical, Dental, Vision, LTD, Life, 401(k), Paid Time Off, Paid Holidays