UCM Cloud

Private Cloud Collaboration from Cisco

Get enterprise-grade cloud calling and team collaboration with a flexible subscription model. UCM Cloud provides a smooth migration from on-premises deployments to the enterprise private cloud.

Cisco UCM Cloud is part of Cisco’s cloud calling portfolio and is powered by Cisco’s Unified Communications Manager collaboration (CUCM) technology, and is hosted in Cisco’s Webex data centers across the globe. The service offers the same familiar CUCM features and user experience providing an ideal migration path to the cloud for enterprise customers.

Considerations for the Business Decision Maker

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Cisco UCM Cloud Connectivity

hosted and operated by Cisco in
North America, Europe, the Asia Pacific region & Japan

hosted and operated by Cisco in North America, Europe, the Asia Pacific region & Japan

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Professional-Grade Collaboration

Voice &
Video

You can incorporate Cisco cloud calling solutions into your business processes with confidence, knowing we have already applied the most rigorous security practices, because security is built into every product we offer.

Voicemail &
Messaging

When you buy a business phone system, it’s important to consider a solution that will serve all types of collaboration that go on in your business. Cisco Webex Calling is part of the Cisco Webex midsize and enterprise-grade collaboration suite.

Instant Messaging
& Presence

Cisco endpoints range from IP phones to web, mobile, and desktop clients—all fully integrated. Take users from their smartphone to their business devices in their office, home, or meeting room, with easy transitions and full business calling features.

Mobility

 

Good user experiences matter before, during, and after the call. Cisco cloud calling solutions use artificial intelligence (AI), machine learning (ML), and data analytics to turn calling into cognitive collaboration.

Voice &
Video

You can incorporate Cisco cloud calling solutions into your business processes with confidence, knowing we have already applied the most rigorous security practices, because security is built into every product we offer.

Voicemail &
Messaging

When you buy a business phone system, it’s important to consider a solution that will serve all types of collaboration that go on in your business. Cisco Webex Calling is part of the Cisco Webex midsize and enterprise-grade collaboration suite.

Instant Messaging
& Presence

Cisco endpoints range from IP phones to web, mobile, and desktop clients—all fully integrated. Take users from their smartphone to their business devices in their office, home, or meeting room, with easy transitions and full business calling features.

Mobility

 

Good user experiences matter before, during, and after the call. Cisco cloud calling solutions use artificial intelligence (AI), machine learning (ML), and data analytics to turn calling into cognitive collaboration.

Flex Plan Simplifies
Your Cloud Migration Strategy

Flex Plan Simplifies Your Cloud Migration Strategy

Cisco Webex Calling is offered as a bundled solution package under the Cisco Collaboration Flex Plan. Subscribing to the Flex Plan gives you the freedom and confidence of moving to the cloud at a pace that meets your business objectives, using OpEx budgets, while retaining capital for more strategic initiatives.

Cloud & Premises

Streamlined Transitions
to the Cloud

Subscription

Easy OpEx
Budgeting

At Your Own Pace

 Add Subscriptions &
Services on the Go!

Considerations for the
Business Decision Maker

Considerations for the Business Decision Maker

Cisco Hosted

Cisco hosted and operated, dedicated customer instance in Cisco Webex data centers.

Minimize Disruptions

Migrate to a familiar communications user experience in the cloud, avoiding costly change management and employee retraining.

Extended ROI

Extend the value of your Cisco on-premises investments by continuing to use Cisco endpoints and infrastructure.

Use Existing PSTN’s

Utilize existing PSTN service agreements and gateways with flexibility delivery options for legacy and SIP-based PSTN services.

Capex to Opex

Simplify purchasing with a Cisco Collaboration Flex Plan and take advantage of trade-in incentives and migration programs.

Easy Integration

Seamlessly migrate the IT integrations that support your current business workflows.

Calling Interop

Deploy Cisco UCM Cloud with Webex Calling, UCM on-premises or 3rd party PBXs for optimized enterprise calling across your entire organization.

Reduce costs

Reduce costs for calling and conferencing with Webex Edge services.

Global Availability

Carrier-grade reliability, availability, and security. The Cisco UCM Cloud platform is developed on a fault-tolerant architecture that is geo-redundant and is compliant with international data protection and privacy regulations.