Call Center Week – Conference & Expo
Event Description
We are excited to be sponsoring the upcoming 18th annual CCW, June 26-30 at The Mirage in Las Vegas! Join us and over 2000+ customer care professionals, 200+ solution providers, as we explore the newest technologies and formats shaping the future of the contact center community.
At the conference, the VOX team will be hosting a Roundtable Discussion, entitled: “ Keys to Developing Your Organization’s Omnichannel Access Strategy”. We would love for you to attend this session on June 29th, from 11:30 – 12:30. Come meet our Contact Center experts and get a chance to win some awesome attendance prizes
Featured Keynote Speakers:
- Peter Guber Executive Entrepreneur, #1 NYT Best Selling Author, Chairman and CEO, Mandalay Entertainment
- Jeff James, VP & General Manager, Disney Institute
- Lili Tomovich, Chief Experience Officer & Chief Marketing Officer, MGM Resorts International
- Thomas M. Feeney, President & Chief Executive Officer, Safelite Group
- Cecilia McKenney, Executive VP and Chief Customer Officer, Frontier Communications
Use our 20% sponsor discount code to register: 18CCW_VOXNETWORK
When
Where
The Mirage Hotel
3400 S Las Vegas Blvd
Las Vegas, NV 89109
Register Now
Keynote Speakers
Tom Weiland: Vice President Worldwide Customer Service at Amazon
Peter Guber: Executive Entrepreneur, #1 NYT Best Selling Author, Chairman and CEO, Mandalay Entertainment
Jeff James: VP & General Manager, Disney Institute
Lili Tomovich: Chief Experience Officer & Chief Marketing Officer, MGM Resorts International
Thomas M. Feeney: President & Chief Executive Officer, Safelite Group
Cecilia McKenney: Executive VP and Chief Customer Officer, Frontier Communications
Map
The Mirage Hotel