SDx (Software Defined Everything) – The Definitive Guide

SDx (Software Defined Everything) – The Definitive Guide

SDx The Definitive Guide Software Defined Everything (SDx) The Definitive Guide to SDx (Software Defined Everything) The Definitive Guide To SDx (Software Defined Everything) For many executives, it may seem like every conversation with an IT pro includes the phrase...
A Day in the Life: Talking with CIOs

A Day in the Life: Talking with CIOs

A Day in the Life Talking with CIOs Nick Kolintzas CTO, VOX Network Solutions During my most recent travels, I met with numerous CIOs and I love to understand what makes them tick. In reviewing my meeting notes, I noticed a consistent theme of topics that keep these...
5 Reasons Why You Should Be Using UCaaS

5 Reasons Why You Should Be Using UCaaS

5 Reasons Why You Should Be Using UCaaS (Unified Communications as a Service) With unified communications as a service (UCaaS), businesses are realizing the promise of a simple cost-effective way to communicate and collaborate. Below are the top 5 reasons UCaaS may be...
VOX Presents Customer Success at Verint Global SKO

VOX Presents Customer Success at Verint Global SKO

VOX Presents Customer Success at Verint Global SKOApr 8, 2018 Brisbane, California, April 9th, 2018 – The VOX Team was recently honored by Verint with the opportunity to present at Verint’s Worldwide Sales Conference.  VOX was selected from a field of hundreds...
AVAYA ANNOUNCES GLOBAL RESTRUCTURING

AVAYA ANNOUNCES GLOBAL RESTRUCTURING

Brisbane, California, October 26th, 2017 – Earlier this week, Avaya announced that they have reached a Plan of Reorganization that is fully supported by all of our major creditor groups Since declaring chapter 11 bankruptcy in January 2017, Avaya has embarked on...
Managed IT Services (The Definitive Guide)

Managed IT Services (The Definitive Guide)

Managed IT Services (The Definitive Guide) What are Managed Services? Managed IT Services are the practice of augmenting or replacing management of business functions by a third-party contractor. In the last 10+ years, managed services have grown exponentially,...
NEXTGEN MANAGED SERVICES

NEXTGEN MANAGED SERVICES

NEXTGEN MANAGED SERVICES AN EVOLUTION IN HIGH-TOUCH SERVICES AND PROACTIVE SUPPORT LEARN MORE Welcome to Next Generation Managed Services, by VOX evolving Information technology Today, technology is the distinguishing factor for many organizations. In this age of...
THE OMNICHANNEL PARADIGM FOR CONTACT CENTER

THE OMNICHANNEL PARADIGM FOR CONTACT CENTER

THE OMNICHANNEL CONTACT CENTER PARADIGM REDEFINING CUSTOMER ENGAGEMENT FOR A HUMAN-CENTRIC JOURNEY FREE INFOGRAPHIC Welcome toThe Omnichannel Contact Center Paradigm! evolving contact center The Contact Center is constantly evolving, as we have access to more...
10 Types of Hackers

10 Types of Hackers

Profiling To Prevent Cyber Attacks Understanding the different types of hackers that exist and what motivates them can help you to identify the attackers you are most susceptible to and properly defend yourself and your organization against cyberattacks. Different...