COMPLIMENTARY TRAINING ASSESSMENT

COMPLIMENTARY TRAINING ASSESSMENT

Studies have shown that learning is best accomplished when we are completely immersed in the learning event. ABOUT VOX LEARNING INSTITUTE (vli) The VOX Learning Institute (VLI), a full-service learning organization, is a division of VOX Network Solutions and is...

FREE SECURITY AUDIT REPORT

FREE SECURITY AUDIT REPORT

Experience the industry’s most robust, most effective network & endpoint security solution in this 20-Day Free Trial! special offer Through this special offer, your organization will gain clear visibility into the risks inside your network. Take this opportunity to...

CISCO TECH DAY SAN JOSE

CISCO TECH DAY SAN JOSE

Event Description Cisco Tech Day San Jose is your local destination for the education and inspiration you need to thrive in the world of digital business. Join us for a transformational experience that includes educational sessions on key solutions and architectures,...

IAUG CHAPTER MEETING DEC 8 2016

IAUG CHAPTER MEETING DEC 8 2016

Event Description IAUG PACIFIC NORTHWEST HOLIDAY CHAPTER MEETING AND CALL FOR NOMINATIONS Registration is now open for the IAUG Pacific Northwest Chapter December meeting, a Holiday celebration, sponsored by VOX and AVST! Register today to attend the December 8th...

CISCO CUSTOMER EXPERIENCES WEBCAST

CISCO CUSTOMER EXPERIENCES WEBCAST

Event Description Join our monthly webcast to discover how to connect with your customers like never before. Cisco® Unified Contact Center Express is a customer contact solution tailored for small to midsize companies. By enabling consistent interaction for agents,...

CISCO COLLABORATION MADE SIMPLE WEBCAST

CISCO COLLABORATION MADE SIMPLE WEBCAST

Event Description Collaboration applications and technologies are no longer just nice to have for businesses—they’re essential. In fact, recent surveys show that 50 percent of business productivity is tied to effective collaboration. But better collaboration shouldn’t...

CISCO TECH DAY SEATTLE

CISCO TECH DAY SEATTLE

Event Description Cisco Tech Day Seattle is your local destination for the education and inspiration you need to thrive in the world of digital business. Join us for a transformational experience that includes educational sessions on key solutions and architectures,...

CUSTOMERS NEED USER GROUPS – AVAYA SPECIAL OFFER

CUSTOMERS NEED USER GROUPS – AVAYA SPECIAL OFFER

Remember when the end of summer meant going back to school? Meeting new people, learning new things, and preparing for the future was as exciting as it was unnerving. With some trepidation, we all took that step into a place that, with effort and engagement, enabled...

CISCO TECH DAY NEWPORT COAST

CISCO TECH DAY NEWPORT COAST

Event Description Cisco Tech Day Newport Coast is your local destination for the education and inspiration you need to thrive in the world of digital business. Join us for a transformational experience that includes educational sessions on key solutions and...

CISCO COLLABORATION WEBCAST SCHEDULE

CISCO COLLABORATION WEBCAST SCHEDULE

SPARK WEBCAST SCHEDULE Introduction to Spark: September 28, 2016 Spark Call: October 26, 2016 Spark Meeting: November 30, 2016 Spark Message: Webcast coming early next year. Teams move faster when everything and everyone comes together. And Cisco makes it possible...

VOX: PROVIDER OF CONVERGED VOICE & DATA SOLUTIONS

VOX: PROVIDER OF CONVERGED VOICE & DATA SOLUTIONS

Giving their best shot to help companies prosper by planning and implementing innovative technologies that accelerate business growth while protecting the bottom line, VOX Network Solutions works with the customers to increase revenue, cut costs, improve efficiencies...

VOX GROWTH IN SOUTHERN CA

VOX GROWTH IN SOUTHERN CA

March 28, 2016 09:30 AM Pacific Daylight Time BRISBANE, Calif.–(BUSINESS WIRE)–VOX Network Solutions, a leading provider of solutions and services for enterprise businesses, recently announced expansion of its Southern California operations to include Los Angeles and...

The Avaya Cloud is Here – NuStratus

The Avaya Cloud is Here – NuStratus

NuStratus delivers the next generation of Communications-as-a-Service for the network of everything. Meet your business needs with secure, reliable and cost effective cloud communications.

THE AVAYA CLOUD IS HERE

THE AVAYA CLOUD IS HERE

Event Description There has never been a more exciting and perhaps a more confusing time to be a technology decision maker. The advancement and proliferation of communications and collaboration applications has skyrocketed in recent years. The delivery and support for...

VOX ACHIEVES INC. 5000 FOR 6TH TIME

VOX ACHIEVES INC. 5000 FOR 6TH TIME

BRISBANE, Calif.–(BUSINESS WIRE)–VOX Network Solutions, a leading provider of solutions and services for enterprise businesses, recently was named to the prestigious Inc. 5000 2015 list. VOX is proud to be honored for the 6th year in a row. VOX Network Solution’s...

FUTURE FARMERS OF AMERICA

FUTURE FARMERS OF AMERICA

The National Future Farmers of America Organization is an American youth organization, based on middle and high school classes that promote and support agricultural education.

THE POWER AND THE PAIN OF QUALITY OF SERVICE (QOS)

THE POWER AND THE PAIN OF QUALITY OF SERVICE (QOS)

Event Description Deb Smith, VOX Network Solution’s networking guru, who has in excess of 25 years of experience in networking, will explore the power and the pain of QOS. During this webinar Deb will discuss the following: QOS as a critical component of both wired...

REMOTE WORKERS USING SIP VIA SBC?

REMOTE WORKERS USING SIP VIA SBC?

Event Description Presenter Rick Dahlgren will explore the trends around utilizing the Session Initiation Protocol (SIP) with a Session Border Controller (SBC) to extend phones to remote workers. Utilizing SIP and a SBC can provide a secure and easy to manage...

HUMANITARIAN EFFORT IN UGANDA

HUMANITARIAN EFFORT IN UGANDA

Our VOX trip to Uganda was September 2015. We built 2 structures for a sustainable farm to help the locals provide a way out of a difficult situation.  We were focused on teaching battered women lucrative crafts like sewing and cooking to support themselves and...

AVAYA ACQUIRES ESNA

AVAYA ACQUIRES ESNA

We wanted to make you aware of the Avaya acquisition of Esna. If you are utilizing cloud-based applications such as Google for Work, Salesforce, Office 365, Jive, etc. this will add some exciting capabilities. Please view the video link for a quick overview....

AVAYA FABRIC CONNECT

AVAYA FABRIC CONNECT

A NEW WAY TO BUILD NETWORKS Vulnerable to network outages, lack of efficiency, and operational complexities, bottlenecks that slow the deployment of applications and services? Get around these obstacles with an innovative way to design, operate, and manage networks....

SENSOR-BASED FURNITURE AIMS TO IMPROVE OFFICE HEALTH

SENSOR-BASED FURNITURE AIMS TO IMPROVE OFFICE HEALTH

See how software and sensors are being used to improve office productivity, ergonomics, and the health of employees. https://youtu.be/ezkvnq1EHPU Before we’ll know, the days of sitting idle at one’s desk or talking with a co-worker will be long gone. Two years ago,...

Seattle VOX Network Solutions

Seattle VOX Network Solutions

VOX Network Solutions is a leading provider of converged voice and data solutions and services that implement, enable, and support effective, performance-enhancing business communications capabilities.

VOX HIRES EXPERT TO RUN THE VOX TRAINING INSTITUTE

VOX HIRES EXPERT TO RUN THE VOX TRAINING INSTITUTE

SOUTH SAN FRANCISCO, Calif.–(BUSINESS WIRE)–VOX Network Solutions, a leading provider of solutions and services for enterprise businesses, today announced that Lester Cohen, an expert in the collaboration training arena recently joined VOX as the Director of Immersion...

VOX HIRES RON KINGSFORD WILL LEAD GLOBAL SALES

VOX HIRES RON KINGSFORD WILL LEAD GLOBAL SALES

BRISBANE, Calif.–(BUSINESS WIRE)–VOX Network Solutions, a leading provider of solutions and services for enterprise businesses, recently announced that Ron Kingsford will lead global sales, business development and marketing as VP of Sales and Marketing. “We are...

VOX LAUNCHES NUSTRATUS ONAVAYA™

VOX LAUNCHES NUSTRATUS ONAVAYA™

BRISBANE, Calif.–(BUSINESS WIRE)–VOX Network Solutions, Inc., a leading provider of technologies and services for enterprise businesses announced that it will offer NuStratus UCE Edition OnAvaya™, a private cloud Unified Communications enterprise-grade solution. This...

Delivering Value

Delivering Value

vPOP (vē-pŏp) noun : VOX Process Optimization Program: A systematic methodology to measure and align operational processes with organizational strategy driving improved customer satisfaction and documented, verified hard cash flows. The award winning VOX Process...

VOXns on Century 21 News Network with Donald Trump Jr.

VOXns on Century 21 News Network with Donald Trump Jr.

vPOP (vē-pŏp) noun : VOX Process Optimization Program: A systematic methodology to measure and align operational processes with organizational strategy driving improved customer satisfaction and documented, verified hard cash flows. The award winning VOX Process...

REED ELEMENTRY SCHOOL

REED ELEMENTRY SCHOOL

As part of the VOX Give Back Campaign VOX Installs IP based Surveillance Camera and Recording System for Reed Elementary School in Tiburon, CA Reed Elementary School, located in Tiburon CA, provides a unique educational experience for the primary age student. It is...

VOX AWARDED BEST PLACE TO WORK FOR THE 5TH YEAR

VOX AWARDED BEST PLACE TO WORK FOR THE 5TH YEAR

SOUTH SAN FRANCISCO, Calif.–(BUSINESS WIRE)–VOX Network Solutions, a leading provider of collaboration technology solutions and services for enterprise businesses, today announced that it has been recognized by the San Francisco Business Times as one of The Best...

5 TECH TRENDS FOR HEALTHCARE INNOVATORS

5 TECH TRENDS FOR HEALTHCARE INNOVATORS

Once the healthcare innovator’s guide to must-know tech terms for the next decade of medicine hit on Monday, the feedback started coming in. It’s continued to trickle in via email, Twitter and LinkedIn all week. (Thank you!) MedCity News readers had some interesting...

MOBILE TECHNOLOGY COULD PUT HEALTH IN HANDS OF PATIENTS

MOBILE TECHNOLOGY COULD PUT HEALTH IN HANDS OF PATIENTS

If health care is the new gold rush, then it’s no surprise Silicon Valley’s high-tech companies, entrepreneurs and recent MBAs hope to strike it rich on the heels of U.S. health care reform. A growing number of today’s technological gold-seekers want to help patients...

TECHNOLOGY HELPS MASTER COMPLEXITY

TECHNOLOGY HELPS MASTER COMPLEXITY

Healthcare information technology is at the root of managing patient data, clinical processes and medical knowledge. See how technology helps master complexity. Read More

HEALTHCARE IT: LOOKING TO THE FUTURE

HEALTHCARE IT: LOOKING TO THE FUTURE

Let’s examine the value of investing in healthcare IT as we look to the future of healthcare. Technology has already changed the way that many other industries – from retail, to customer service, to publishing – operate and engage with customers. With this in mind, it...

4 BEST PRACTICES FOR MAXIMIZING SHAREPOINT ROI

4 BEST PRACTICES FOR MAXIMIZING SHAREPOINT ROI

This article excerpt by, Chirag Gandhi, originally appeared here: http://bit.ly/1duY6Ol When it comes to maximizing SharePoint ROI, many organizations, specifically in the healthcare industry, are only scratching the surface. Here are four key tips and best practices...

KICK-STARTING U.S. MANUFACTURING W/ TECHNOLOGY

KICK-STARTING U.S. MANUFACTURING W/ TECHNOLOGY

This article excerpt, by Larry Greenemeier, originally appeared here: http://bit.ly/NuiEO1 Much of what we buy in the U.S. is not made here, and hasn’t been for decades. If 2013 is any indication this could be changing, although the next generation of American...

3 TECHNOLOGY TRENDS SHAPING MANUFACTURING

3 TECHNOLOGY TRENDS SHAPING MANUFACTURING

This article excerpt, by Mark Davidson, originally appeared here: http://bit.ly/1lC7TVT Periodically, new technologies are developed that rapidly become pervasive because of the compelling benefits they offer, and as they mature they drive the price/performance ratios...

6 WAYS TO DEFINE YOUR WORKSPACE AT HOME

6 WAYS TO DEFINE YOUR WORKSPACE AT HOME

If you’re ever had the opportunity (some might say misfortune) of working from home, you know that the distractions are endless. Every time you look up from your computer, there’s a stack of personal mail that needs attention, a glass that should be washed or a...

IP PHONE DEPLOYMENT PART 1 OF 6

IP PHONE DEPLOYMENT PART 1 OF 6

Understanding IP Phone Deployment Registration Process (Overview & Guide)Table Of Contents  1 - Introduction & Overview Avaya IP Phone Registration Process 2- Essential Information: Registration Method, Node ID, and TN & Phone Type of IP...

IP PHONE DEPLOYMENT PART 2 OF 6

IP PHONE DEPLOYMENT PART 2 OF 6

Table Of Contents  1 - Introduction & Overview Avaya IP Phone Registration Process 2- Essential Information: Registration Method, Node ID, and TN & Phone Type of IP Phone 3- Key Elements Of DHCP Configuration & Overview of DHCP Provisioning...

IP PHONE DEPLOYMENT PART 3 OF 6

IP PHONE DEPLOYMENT PART 3 OF 6

Table Of Contents  1 - Introduction & Overview Avaya IP Phone Registration Process 2- Essential Information: Registration Method, Node ID, and TN & Phone Type of IP Phone 3- Key Elements Of DHCP Configuration & Overview of DHCP Provisioning...

IP PHONE DEPLOYMENT PART 4 OF 6

IP PHONE DEPLOYMENT PART 4 OF 6

Table Of Contents  1 - Introduction & Overview Avaya IP Phone Registration Process 2- Essential Information: Registration Method, Node ID, and TN & Phone Type of IP Phone 3- Key Elements Of DHCP Configuration & Overview of DHCP Provisioning...

TROUBLESHOOTING DISPLAYS WITH AVAYA AURA

TROUBLESHOOTING DISPLAYS WITH AVAYA AURA

Avaya Aura Contact Center Manager Administration (AACCMA or CCMA). Valid login credentials. Access to CCMA via remote web session or remote desktop, or physical access to the CCMA server. For an AML system, the AML linkmust be up between the CS1000 and...

IP PHONE DEPLOYMENT PART 5 OF 6

IP PHONE DEPLOYMENT PART 5 OF 6

Table Of Contents  1 - Introduction & Overview Avaya IP Phone Registration Process 2- Essential Information: Registration Method, Node ID, and TN & Phone Type of IP Phone 3- Key Elements Of DHCP Configuration & Overview of DHCP Provisioning...

IP PHONE DEPLOYMENT PART 6 OF 6

IP PHONE DEPLOYMENT PART 6 OF 6

Table Of Contents  1 - Introduction & Overview Avaya IP Phone Registration Process 2- Essential Information: Registration Method, Node ID, and TN & Phone Type of IP Phone 3- Key Elements Of DHCP Configuration & Overview of DHCP Provisioning...

WHAT IS CUSTOMER LIFETIME VALUE?

WHAT IS CUSTOMER LIFETIME VALUE?

Customer lifetime value (CLV) is both a concept and a measure. At its core, CLV is about optimizing each interaction and conversation in order to create an engaged customer relationship which drives customer retention, repeat purchases, customer referrals, reduced...

TODAY’S CUSTOMER SERVICE AND SALES REALITY

TODAY’S CUSTOMER SERVICE AND SALES REALITY

The Demographic Shift Is Changing Customer Expectations Consumer behaviors and expectations for service have changed dramatically in recent years, impacting how customer service must be delivered. As the post–World War II baby boomer generation moves into...

THE MULTICHANNEL CONTACT CENTER

THE MULTICHANNEL CONTACT CENTER

A single agent can handle multiple Web chat sessions and respond to several emails in the time it would take for that same agent to handle a single voice call, reducing costs by up to two-thirds.

OPTIMIZING BUSINESS PROCESSES

OPTIMIZING BUSINESS PROCESSES

A clear view of how to optimize your organization It’s our proven methodology to help companies improve their business operations and capture new financial upsides. With vPOP, we take a deep dive into how your organization operates by identifying and addressing...

THE CUSTOMER EXPERIENCE MANAGEMENT AGE

THE CUSTOMER EXPERIENCE MANAGEMENT AGE

As organizations transform to adopt customer experience management (CEM) into their business, a new role, that of the customer experience officer (CXO) (sometimes called a chief customer officer), has emerged.

Avaya Aura VMware Virtualized Environment by VOXNS

Avaya Aura VMware Virtualized Environment by VOXNS

Avaya Aura® Virtualized Environment offers an alternative to running Avaya Aura core applications on dedicated servers. Avaya Aura applications are approved by VMware as ready for integration into any VMware compatible network. Avaya Aura applications are supported on...

vPOP Business Process Technology Optimization

vPOP Business Process Technology Optimization

vPOP (vē-pŏp) noun : VOX Process Optimization Program: A systematic methodology to measure and align operational processes with organizational strategy driving improved customer satisfaction and documented, verified hard cash flows. The award winning VOX Process...

vPOP Business

vPOP Business

vPOP (vē-pŏp) noun : VOX Process Optimization Program: A systematic methodology to measure and align operational processes with organizational strategy driving improved customer satisfaction and documented, verified hard cash flows.

Avaya ACE for Salesforce by VOXNS

Avaya ACE for Salesforce by VOXNS

Avaya ACE for Salesforce.com. Enhance the customer experience by embedding real-time communications capabilities into your Salesforce.com CRM implementation. Click-to-call from a contact or record using your preferred device, receive a toast notification with...

Avaya Aura Conferencing SE by VOXNS

Avaya Aura Conferencing SE by VOXNS

Avaya Aura® Conferencing -- Standard Edition helps improve productivity by delivering collaboration tools that are easy to access and use, while also helping maintain costs. Avaya Aura® Conferencing -- Standard Edition can eliminate the per-use or recurring fees...

Avaya MS OCS Client Integration with ACE by VOXNS

Avaya MS OCS Client Integration with ACE by VOXNS

Avaya ACE solves this business challenge by integrating the multi-vendor, multi-modal communications layer with the applications layer. It sits as middleware between these layers, exposing communications functions from Avaya, Cisco, Microsoft and others as Web...