NEWS & EVENTS

Service Engineer Cisco Core 3

Service Engineer Cisco Core 3Position InformationJob Status:  Full Time Location:  RemoteJob SummaryThe Service Engineer ensures swift resolution to our Customer’s Incident handling, applying acumen to our Customer’s MAC activity, project work, and engineering...

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The benefits of UCaaS Cloud Solutions

The benefits of UCaaS Cloud Solutions

With work from home and hybrid work environments becoming the go to business model, more and more companies are moving to the cloud and investing in Unified Communications as a Service (UCaaS) as the go to infrastructure for internal communications and productivity....

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VOX Hot Topics: Fraud in the IVR

VOX Hot Topics: Fraud in the IVR

Is Your Interactive Voice Response (IVR) System Protected? The contact center’s interactive voice response (IVR) system is commonly overlooked when fighting fraudsters, however, it is one the most frequently attacked places in an organization. The IVR is the front...

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